SUPPORT WE PROVIDE

Inclusive support

Development/Customisation

You can request developments and customisations to your site.

Troubleshooting

If you need some assistance as to why you can’t get something working in the way you expect.

Full or partial outages

Fast reaction when something goes wrong.

Magento is giving an error message

If you think something is broken, we will investigate. If necessary, we’ll undertake an emergency bug fix.

Training

If you would like to receive some over the phone/web-delivered training.

Administrative support

Need help re-configuring your store? Need to import data? Data migration into Magento? Product data-entry, etc.

“How do I?” questions

For when you need assistance in using features of Magento.

Magento upgrades

We can upgrade your store to the latest version of Magento.

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